BBOXX has grown from 3 co-founders to a worldwide staff of more than 500 people, creating jobs and opportunities in in the local workforce in all of our markets. We are proud to employ people in Kenya, Rwanda, the UK, China and around the world. All of our staff undergo an intensive training and educational program called BBOXX Academy to unite our employees in providing superior customer service. Below is a short list of the BBOXX leadership.
Chief Executive Officer
Laurent Van Houcke
Chief Operations Officer
Executive AssistantNatasha has worked for BBOXX since 2013, and has helped to build and manage the London office and supported the Executive team throughout this time, performing a multitude of tasks from event management to human resources, bookkeeping to legal administration. Before BBOXX, Natasha spent five years working hospitality, including in management positions, and consequently customer service is a core part of her work ethic. She studied for BSc in Economics at Cardiff University, graduating with a 2.1 in 2012.
VP of StrategyThomas started his career at JP Morgan where he worked for seven years, initially in risk management and later in principal investment in structured credit. As a portfolio manager with over $600 million under management, he invested in the equity and mezzanine tranches of Collaterized Loan Obligations. Following a consulting experience in an African hydroelectricity project, Thomas joined Standard Bank Investment Bank in London in their Oil, Gas and Renewable energy department. He then worked for Swicorp, a leading private equity firm in Dubai. With a focus on energy, Thomas founded Emmetis to provide financial advice including structuring and fundraising services to corporates. Thomas obtained his MBA from London Business School and graduated from Los Andes University (Colombia) as well as the Institut Commercial de Nancy in France.
Group Head of HRKweku has worked in international management over the past 10+ years, initially with the Oracle Corporation, where he led multiple professional services consulting teams based in the USA and Europe. He subsequently worked with Millicom International Cellular in London and across Africa. Before joining BBOXX in 2016, Kweku led the human capital strategy advisory practice at MSY Analytics Group based in Washington, D.C. Kweku is a trained scientist with a MSc with distinction in Molecular Biology from the University of North Carolina, a Post-graduate Certificate in Economics & Finance from the University of London (Birkbeck), and a BSc in General Biology from Jacobs University in Germany.
Group Finance Director
Vice President Debt Finance
Vice President, Business Development
William Van Goethem
Chief Supply Chain Officer
Accounting Systems Manager
Head of Finance Markets
Senior Investment Analyst
Lead Data ScientistNathan has a Master’s degrees in both Physics and Renewable Energy. He has been at BBOXX since 2014 and has a passion for using data to improve the lives of BBOXX customers. In his current role he seeks to make data available those who need it to support data-driven decision making. He loves travelling, learning Polish and pandas.
Head of Commercial & Innovation
Head of Retail Operations-Africa
Supply Chain System Manager
Senior Business Advisor
Managing Director, Togo
Managing Director, BBOXX KenyaJoane Kayibanda is a Rwandan woman, who works with BBOXX as Managing Director for the BBOXX Kenya operations to help grow the business in this part of the region. Joane believes that great service and leadership is key to business strength and is dedicated to growth and development within organizations. She has worked in different Rwandan Industries from start-up like Telecoms, IT Companies, with 5 years' experience in Customer Service, Managing teams and Administrative support. Joane is a Post Graduate in Management & IT, has a BA from Griggs University with a focus in Accounting. Joane has an eye for start-ups
Monica Keza Katumwine
Managing Director, BBOXX RwandaMonica Keza Katumwine and I am the Managing Director of Bboxx Rwanda where am responsible for leading the country team to deliver on the business’ short term profitability and long term growth goals. This involves implementing the companies strategies and business plans at the country level, while providing regular detailed feedback to all other departments across the business on how to improve management processes and systems. I hold a Bachelor of Commerce Degree from Makerere University (Uganda) and have over 15 years’ experience managing retail operations in the banking sector in Uganda, UK and Rwanda. My biggest achievement was managing the biggest retail Bank in Rwanda with 190 locations. I am passionate about exceptional and consistent service delivery. On a good day, I am the heart of the party!
Head of HR East Africa